Testing is the fundamental difference between good support and terrible customer experiences. Everyone has that family member or friend who are so gullible. In technology, you
Tag: Virtual CIO
WPC 2013 Insider Perspective
WPC is the Microsoft Worldwide Partner Conference, which actually started annually in 1997. This year was in Houston on July 7-11 with over 16,000 attendees and
Questions Customers Should Really Ask
I can quickly tell when a prospect is serious and a good fit. You judge by the questions. It’s tough for customers as most potential vendors
Disruptive One Year Contracts
I haven’t found that guy yet. He must be a slick Jerry Maguire type. Instead, maybe it’s a woman like the oracle character from the Matrix,
Technocrats Protect Yourself at All Times
Million Dollar Baby is one of my favorite movies. It’s definitely not one of those feel good flicks, but you are reminded of many life
Technology Costs Rise Over Time
There’s a popular myth perpetuating that the price of technology goes down over time. You can even hear it on Sirius from Paycom about how